Reviewed · TROLLEY TOURS
St. Augustine: Ghosts and Gravestones Old Town Trolley Tour
The trolley rolls where ghost stories begin. This 80-minute ride gives you two things I especially like: a lively Ghost Host who mixes local history with spooky tales, and guided stops inside the Old Jail and Potter’s Wax Museum. The Old Jail, in particular, adds real atmosphere instead of leaving you on a sidewalk listening to a standard ghost story.
The main drawback is the tour’s scripted, family-friendly style. Some visitors loved the actors and interactive scenes, while others found the presentation a little cookie-cutter or less frightening than expected. If you want serious paranormal investigation, this is not it. If you want a fun night out with history, jokes, costumes, and a few scares, it fits well.
You depart from the San Marco Welcome Center at 27 San Marco Ave. The $36 price is fair for the transportation, live guide, trolley ride, and two indoor attractions. Book a later departure if you want darker streets and a creepier mood, but remember that the tour is rated PG-13 and may still soften its scares for younger children.
In This Review
- Key points to know before you board
- What the $36 ticket actually gives you
- Starting at the San Marco Welcome Center
- Riding through the darker side of St. Augustine
- Huguenot Cemetery and the city’s burial stories
- Tolomato Cemetery and tales of the dead
- Inside the Old Jail, the tour’s best stop
- Potter’s Wax Museum brings the comic relief
- How scary is it really?
- The guide makes or breaks the evening
- Comfort, access, and practical limits
- Who should book this ghost tour?
- Should you book St. Augustine Ghosts and Gravestones?
- FAQ
- How long is the Ghosts and Gravestones trolley tour?
- How much does the tour cost?
- Where does the tour depart?
- What language is the tour conducted in?
- Does the tour include transportation?
- Which cemeteries are included?
- Does the tour enter the Old Jail?
- Does the tour visit Potter’s Wax Museum?
- Is the tour suitable for children?
- Is the tour accessible for wheelchair users?
- Can I cancel my booking?
- What should I bring?
Key points to know before you board

- The Old Jail is the strongest stop: You go inside one of St. Augustine’s most haunted buildings and hear stories tied to executions, inmates, and paranormal activity.
- The tour mixes facts with theater: Guides such as Celine, Ivy, Cersei, Luna, Dana, and Samara have been praised for lively storytelling, while costumed performers help bring each stop to life.
- The cemeteries are story stops, not long explorations: Huguenot and Tolomato Cemeteries provide a setting for tales of death, murder, and reported hauntings.
- Potter’s Wax Museum adds a comic scare: The museum stop includes an actor-led scene that can be creepy, funny, and interactive.
- You spend part of the time seated: The trolley makes this easier than a walking ghost tour, though the activity is not suitable for wheelchair users or people with mobility impairments.
- The tone is spooky but accessible: Children can enjoy it, but stories of hangings and executions may be too much for very young kids.
What the $36 ticket actually gives you

At $36 per person, this is priced above a basic walking tour but below many full evening attractions. The value comes from the combination of a moving tour, a live host, several outdoor story locations, and entry into two buildings.
You are not paying only for transportation around downtown. The trolley lets you cover more ground than you would on foot, then the Old Jail and wax museum provide set-piece experiences that a sidewalk tour cannot match. That makes the ticket a reasonable choice if you want entertainment as much as information.
The price feels less worthwhile if your main goal is a serious history lecture or a long visit at each site. The entire experience lasts 80 minutes, so the pace is brisk. The guide needs to keep the group moving, and each stop has a planned performance rather than an open-ended conversation.
I also like that the tour works well early in a St. Augustine visit. You get a broad look at the old center while learning which stories and buildings you may want to revisit during daylight. For a first evening in town, it can serve as both an introduction and a bit of theater.
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Starting at the San Marco Welcome Center

Tours leave from the San Marco Welcome Center at 27 San Marco Ave. Arrive with comfortable shoes, even though much of the tour takes place on the trolley. You will get on and off at stops, and the indoor attractions involve standing and walking.
The trolley is important to the experience. It gives the guide a moving stage and lets you see parts of the old city between the main stops. The atmosphere changes after dark, when the streets and historic buildings feel less like daytime sightseeing and more like the backdrop to a ghost story.
The guide and driver work as a pair. Past tours have featured hosts with names such as Madame Ivy, Cersei, Luna, Dana, Samara, and Celine, along with drivers called Ice Pick, Casper, Deadly D, Widow Maker Will, and Chuckles. The cast changes, but the pattern is consistent: one person carries the stories while another handles the trolley and helps keep the group engaged.
That theatrical setup is part of the charm. You may be asked to take part in a scene or respond to the guide. It is not a quiet audio tour. If you prefer to sit unnoticed, choose a seat and expect some interaction around you. If you like a bit of audience participation, the format works nicely.
Riding through the darker side of St. Augustine

St. Augustine is an easy city to romanticize by daylight. At night, the same streets take on a different mood, and the Ghosts and Gravestones tour uses that contrast well. The guide connects places in the city with stories about death, violence, strange incidents, and reported paranormal activity.
The strongest guides do more than recite a list of ghost claims. They add context about early St. Augustine and explain why certain places gained their grim reputations. Cersei was praised for making the material lively and clear. Ivy, Luna, Dana, and Samara were also singled out for combining humor with local facts.
That balance matters. A ghost tour can become tiring if every building is simply declared haunted. Here, the better moments come when the guide explains the human story first, then lets the eerie part follow. You hear about murder and mayhem, but the tour also gives you a sense of how old the city is and how many generations lived, worked, suffered, and died there.
The format is not designed for debate over paranormal evidence. You should treat the supernatural stories as folklore and entertainment rather than proof. The tour’s real strength is the way it uses those tales to make the city’s past easier to remember.
Huguenot Cemetery and the city’s burial stories

The Huguenot Cemetery is one of the outdoor story stops. You hear about the cemetery’s connection to St. Augustine’s past and the strange activity associated with the site.
Do not expect a lengthy cemetery walk. The stop is part of a tightly timed route, so the guide focuses on selected stories and the mood of the place. That is useful if you want a broad tour without spending the full evening on foot, but it may disappoint you if you hoped to study graves or wander quietly among the markers.
This is also one of the spots where the guide’s delivery matters most. In daylight, a cemetery can feel calm and formal. At night, with a costumed host describing unexplained events, the same setting becomes more dramatic. The experience depends less on seeing something supernatural than on paying attention to the details and letting the setting do some of the work.
The outdoor portions also give the evening a needed change of pace. After sitting on the trolley, you get out, hear a story in its setting, and then return to the ride. That rhythm helps the 80 minutes pass quickly.
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Tolomato Cemetery and tales of the dead
Tolomato Cemetery receives similar treatment. The Ghost Host shares stories tied to the burial ground and the city’s long record of illness, violence, and death.
The cemetery stop is valuable because it connects the ghost stories to an actual place rather than presenting them as free-floating legends. You can look around, absorb the setting, and understand why old burial grounds play such a large role in St. Augustine’s nighttime folklore.
Again, the visit is short. You will not have time for a slow examination of everything on the grounds. Think of it as a guided introduction, not a dedicated cemetery tour.
I would pay close attention to the guide’s historical framing here. The most effective moments on this tour are not necessarily the jump scares. They are the small pieces of information that make the city feel more human, then more unsettling. That is why the tour can work for someone who likes history but is not convinced by ghosts.
Inside the Old Jail, the tour’s best stop
The Old Jail is the centerpiece. It is listed on the Florida and National Register of Haunted Places, and the tour takes you inside rather than leaving you outside with a story.
This is where the experience becomes more theatrical. Actors portray figures connected with the jail, and the performance can include grim stories about inmates, hangings, and executions. Randy, who has played Charlie, was praised for combining creepy behavior with clear information. Other performances have featured characters such as Charlie and the Executioner.
The jail works because the setting carries its own weight. A real historic building filled with cells and grim associations needs less decoration than a generic haunted attraction. The actors then add tension and humor, keeping the scene from becoming relentlessly bleak.
You may find the Old Jail genuinely unsettling, especially at night. One past participant described it as so effective that a return visit was unnecessary, while still calling it an important and sad part of St. Augustine’s past. That is a fair way to approach it. The jail is not just a scare house. Its stories involve real punishment and suffering, so the humor should not erase the darker subject matter.
The stop is also the clearest reason to choose this trolley tour over a standard haunted walk. You get inside a major attraction and see the performers work in the space. If you remember only one part of the evening, it will probably be the jail.
Potter’s Wax Museum brings the comic relief
The stop at Potter’s Wax Museum gives the tour another indoor scene. An actor, often presented as an Executioner or similar character, performs for the group and interacts with the audience.
This section tends to be more playful than the jail. The wax figures create an odd, theatrical setting, and the performer can use the room for surprise entrances and comic timing. Several people particularly enjoyed the acting here, describing it as funny as well as scary.
That mix is useful. A full hour of grim tales could feel heavy, especially for families or mixed-age groups. The wax museum lets you laugh, then returns you to the ghostly theme without demanding that you take every story seriously.
The museum is also a good example of the tour’s limits. The scenes are planned, and the timing is controlled. You are watching a performance built for a wide audience, not receiving a custom tour for your group. The advantage is reliable pacing. The trade-off is less spontaneity.
How scary is it really?
The tour is rated PG-13, and an adult must accompany children under 12. Stories include hangings, executions, murder, and other grim subjects, so I would not choose it automatically for small children.
At the same time, the tour is not an extreme haunted house. Costumes, jokes, audience participation, and historical explanation keep it accessible. One family brought children as young as six and had a good time, while another parent felt the subject matter could be too much for small kids. Your child’s tolerance matters more than the age label alone.
Late departures are the best choice if you want the strongest atmosphere. A 7:20 PM departure was considered a good time, and later tours generally offer darker surroundings. Do not assume that late means intense, though. The tone may still be moderated when young children are present.
Some jump scares may feel toned down compared with a hard-core fright attraction. That is probably a feature, not a flaw, for families and nervous adults. You get a spooky evening without signing up for a relentless assault of loud noises and actors in your face.
The guide makes or breaks the evening
The guide is the most important variable. A strong Ghost Host can turn a familiar tale into a memorable scene. The best performances described by name include Celine’s focused delivery, Madame Ivy’s humor, Cersei’s animation, Luna’s crowd interaction, and Dana’s engaging storytelling.
The driver matters too. People have praised drivers for safe handling, friendly service, and keeping the group moving between scenes. The guide and driver are not interchangeable parts of the package. Their timing shapes the whole night.
You should expect a polished script. That keeps the tour organized and makes sure the key stories fit into 80 minutes. It also means the narration may not feel highly personal. One participant enjoyed the tour but wished it felt less scripted and more tailored to the group.
I see this as a fair trade for a short, theatrical city tour. If you want an intimate conversation with a local historian, book a smaller walking tour. If you want a dependable production with actors and a clear route, the scripted structure is useful.
Comfort, access, and practical limits
The trolley provides regular seated time, which can be a major advantage over a 90-minute walking ghost tour. One pregnant participant appreciated being able to sit between stops, and the arrangement can help if you do not want to walk or stand for the whole evening.
Still, the activity is listed as unsuitable for wheelchair users and people with mobility impairments. You will need to get on and off the trolley and manage the stops. Ask the operator directly if your mobility needs are not clear from the booking information.
Large bags and luggage are not allowed. Pets, smoking, alcohol, and drugs are also prohibited. Unaccompanied minors cannot join, and children under 12 need an adult.
The tour is in English, with a live guide. Changes cannot be made within 24 hours, but cancellation is allowed up to 24 hours before departure for a full refund. You can also reserve now and pay later, which helps if your St. Augustine plans are still shifting.
Who should book this ghost tour?
I would choose this tour for a first visit, a family evening with older children, or a group that wants history served with jokes and stagecraft. It also suits couples looking for an easy nighttime activity that does not require a long walk.
It is especially good for you if the Old Jail interests you. That stop gives the ticket a clear purpose and offers something more substantial than simply riding past haunted addresses.
You may want a different experience if you are seeking serious paranormal research, a quiet historical lecture, or a highly personal small-group tour. The group setting and fixed script limit discussion, and the theatrical scares can feel mild if you are used to extreme haunted attractions.
Should you book St. Augustine Ghosts and Gravestones?
For $36, I think this is a good-value evening tour, provided you understand the tone. You get 80 minutes of transportation, storytelling, two indoor attractions, outdoor cemetery stops, and live performances. The Old Jail is the strongest reason to go, while the wax museum adds humor and variety.
Book a later departure for the best nighttime mood. Wear comfortable shoes, prepare children for stories about executions, and expect a polished PG-13 show rather than a serious ghost investigation.
If you want a fun introduction to St. Augustine after dark, I would book it. If you dislike scripted performances or want a long, quiet look at historic sites, save your $36 for another kind of tour.
FAQ
How long is the Ghosts and Gravestones trolley tour?
The tour lasts 80 minutes.
How much does the tour cost?
The listed price is $36 per person.
Where does the tour depart?
Tours depart from the San Marco Welcome Center at 27 San Marco Ave.
What language is the tour conducted in?
The live tour guide speaks English.
Does the tour include transportation?
Yes. Transportation by trolley is included.
Which cemeteries are included?
The tour includes stories about Huguenot Cemetery and Tolomato Cemetery.
Does the tour enter the Old Jail?
Yes. The experience includes an indoor stop at the Old Jail.
Does the tour visit Potter’s Wax Museum?
Yes. You enter Potter’s Wax Museum for a scary, actor-led stop.
Is the tour suitable for children?
The tour is rated PG-13. Children under 12 must be accompanied by an adult, and the stories include murder, hangings, and executions.
Is the tour accessible for wheelchair users?
No. The activity is listed as unsuitable for wheelchair users and people with mobility impairments.
Can I cancel my booking?
You can cancel up to 24 hours in advance for a full refund. Changes cannot be made within 24 hours of the tour.
What should I bring?
Wear comfortable shoes. Pets, smoking, luggage or large bags, alcohol, and drugs are not allowed.
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