Reviewed · MUSEUMS
NYC: Empire State Building Tickets – Observatory & Museum
New York looks different from up here. The Empire State Building combines a classic 86th-floor outdoor observatory with a well-made museum, so your visit is more than a quick elevator ride to a photo stop. I especially like the four-sided views over Manhattan, the rivers, and distant parts of the region, along with the restored Art Deco interiors and movie-themed displays. The main drawback is simple: the standard ticket stops at the 86th floor, so you need the higher-priced option for the 102nd-floor windows.
I also like that the visit works for a wide range of ages. Children can enjoy the King Kong displays and interactive exhibits, while adults get architecture, city history, and one of New York’s great views. Queues can vary, and the outdoor deck can be cold or windy, so your time slot and clothing matter.
In This Review
- Key points at a glance
- Why the Empire State Building still feels special
- From the Art Deco lobby to the museum galleries
- Reaching the 86th-floor observatory
- What the 102nd-floor upgrade adds
- Choosing the best time of day
- Is the $47 ticket good value?
- How long to allow for the visit
- Best for families, first-time visitors, and special occasions
- What makes this observatory different from other NYC viewpoints
- Should you book the Empire State Building ticket?
- FAQ
- How much does the Empire State Building ticket cost?
- What does the standard ticket include?
- Does the ticket include the 102nd floor?
- When is the best time to visit?
- Is the Empire State Building wheelchair accessible?
- What items are not allowed inside?
Key points at a glance

- The 86th floor is the main event: You get open-air, 360-degree views from the heart of Manhattan.
- The 102nd floor costs extra: The upgrade adds a higher indoor observatory with floor-to-ceiling windows and views reaching as far as six states on clear days.
- The museum earns its place: Restored galleries cover construction, opening day, Art Deco design, films, and the building’s King Kong connection.
- Timing changes the mood: Midday is recommended for broad visibility, while sunset and evening bring glowing city lights and memorable photographs.
- Express tickets save time: The upgrade provides red-carpet entry and lets you bypass regular lines, useful during busy periods.
- Plan for security: Airport-style screening applies, and luggage, large bags, glass objects, sports equipment, paint, markers, and packages are not allowed.
Why the Empire State Building still feels special

New York has several high observation decks now, but the Empire State Building gives you something the newer towers cannot copy: a direct connection to the city’s story. You are not simply looking at Manhattan from a tall building. You are inside one of its most recognizable symbols, with the Art Deco lobby, grand staircase, historic displays, and original architectural character adding weight to the visit.
The building’s location also matters. From the 86th floor, you look out from central Manhattan rather than from the far edge of the island. That gives you a clear sense of the city’s famous street grid, the surrounding rivers, and the dense cluster of buildings below.
I find this viewpoint especially useful if you want to understand how New York fits together. The city can feel like a maze at street level. From above, the pattern becomes much easier to read.
The attraction has earned a very strong overall rating of 4.7 from more than 25,000 bookings, and the reasons are clear: excellent views, friendly staff, good organization, and enough indoor material to make the visit worthwhile even if the weather is not perfect.
More Museum Tours in New York City
- NYC: 9/11 Memorial & Museum Timed-Entry Ticket
★ 4.8 · 31,428 reviews - New York City: American Museum of Natural History Ticket
★ 4.5 · 15,447 reviews - NYC: Museum of Modern Art (MoMA) Entry Ticket
★ 4.6 · 12,540 reviews
From the Art Deco lobby to the museum galleries
Your visit begins before the elevator. The Art Deco Fifth Avenue Lobby gives you an early look at the building’s style, with polished details and a sense of ceremony that suits such an old New York landmark.
From there, the museum helps turn the building into a story rather than just a viewpoint. The galleries cover the construction of the Empire State Building and its place in popular culture. A two-story architectural model gives you a useful sense of its shape and scale before you see the actual structure from outside.
The displays are arranged around memorable themes, including Opening Day, King Kong, and World’s Most Famous Building. These sections give the visit some variety. You can learn about the building’s construction, then shift to its role in films and popular imagination.
The King Kong material is particularly good for families and for anyone who enjoys a playful photo opportunity. You can pose with the famous giant ape, and several children and adults treat this as one of the most entertaining parts of the visit.
The museum also helps on cloudy or foggy days. You might not get far-reaching views from the observatory, but the indoor galleries still give you a worthwhile visit. One memorable winter visit had snow and fog at the top, yet the weather created a dramatic moment rather than ruining the outing.
Allow time for these exhibits. If you hurry straight to the elevator, you miss much of what makes this ticket different from a basic rooftop viewpoint.
Reaching the 86th-floor observatory

The standard ticket includes the 86th Floor Observatory, and this is where the Empire State Building delivers its signature view. The deck wraps around the building and gives you sightlines in every direction, with both indoor and outdoor areas.
The outdoor section is the reason many people choose this building. You can feel the wind, hear the city far below, and frame photographs without looking through a sealed glass wall. That open-air setting makes the height feel more real.
You will see Manhattan’s streets, the rivers, nearby towers, and the wider New York area. On a clear day, the view can reach across several states, although visibility depends entirely on weather conditions.
The outdoor deck can become crowded, especially during popular evening periods. Even so, the space is designed so you can move around and search for a good viewing position. Free binocular stands add useful detail without requiring another payment.
Cold weather deserves serious attention. One winter visit had clear skies but strong wind and low temperatures. Heat blowers on the outdoor deck were appreciated, but warm clothing remains the sensible choice. If you want photographs, keep in mind that wind can make it harder to hold your phone steady or linger comfortably.
The indoor areas give you a break from the weather and provide a different way to look at the city. I would plan to move between both sections rather than staying outside for the entire visit.
What the 102nd-floor upgrade adds

The 102nd Floor Observatory is an optional upgrade. It offers dramatic floor-to-ceiling windows and a higher indoor viewing position above the main deck.
The difference is not simply about being a few floors higher. The enclosed windows create a cleaner, more controlled setting for taking in the view, particularly if the 86th-floor wind is uncomfortable. On a clear day, you can look across a much wider area, with views advertised as reaching up to six states.
The 102nd floor is most appealing if you want the full Empire State Building visit or if this is a special occasion. One birthday visit described the height and view as a memorable way to mark the day, and that feels like the right use of the upgrade.
Still, I would not say the standard ticket is incomplete. The 86th floor remains the famous part of the visit, thanks to its open-air deck and 360-degree access. If your budget is limited, buy the general ticket and enjoy the main viewpoint. If you care about a quieter indoor setting, wider visibility, or simply want to go as high as possible, choose the combination ticket.
Read the ticket description carefully when booking. One person expected access to the very top but had purchased the option that ended at the 86th floor. The building has many floors, but the basic observatory ticket does not include every one.
A different kind of day out entirely:
- NYC: SUMMIT One Vanderbilt Tickets
★ 4.7 · 51,195 reviews - NYC: Empire State Building Observation Deck Tickets
★ 4.7 · 22,072 reviews - NYC: Edge Observation Deck Admission Ticket
★ 4.6 · 20,918 reviews - New York City: Statue of Liberty & Ellis Island with Ferry
★ 4.6 · 18,683 reviews
Choosing the best time of day

The recommended window is between noon and 3 p.m., when daylight usually gives you a clear look at the city. This is a good choice if you want to identify landmarks and understand Manhattan’s layout.
Early morning can be even better for a quieter visit. A 9 a.m. arrival was described as nearly queue-free, with plenty of space around the 86th-floor deck. If you value room for photographs and dislike waiting, opening time is worth considering.
Sunset is the most popular compromise. You may see the city in daylight, watch the sky change color, and then see the first lights come on. The tradeoff is demand. Sunset slots can be busy, and a clear view is never guaranteed.
Night visits have their own appeal. The lights of New York create strong photographs, and the building itself can be seen illuminated from many parts of the city. You lose some detail in the streets and rivers, but the glittering view is atmospheric and memorable.
Weather matters more than the clock. Fog can hide much of the city, while clear snow or a windy winter evening can create a striking setting. If visibility is poor, ask about changing your time. A morning booking was successfully moved to sunset when conditions were not good, but changes depend on the booking terms and availability.
Is the $47 ticket good value?

At about $47 per person for the listed standard option, this is not a cheap quick stop. It becomes better value because the ticket includes more than the observation deck: the museum, interactive galleries, the architectural model, the Art Deco lobby, and access to the 86th-floor observatory.
The museum is important to the value calculation. If you only want a high view, other New York attractions may compete for your money. Here, you get an indoor cultural component before and after the outdoor viewing area, which makes the visit feel more complete.
The Express Ticket costs more, but the benefit is practical rather than decorative. Red-carpet entry and line skipping can save a large amount of time on a crowded day. Several visits were praised for smooth organization and little waiting, while another found the fast-track option especially useful when the building was busy.
I would choose general admission if you are visiting early, have a flexible schedule, or are traveling during a quieter period. I would pay for Express if you have limited time, are visiting at sunset, or want to avoid standing in several queues with children.
The 102nd-floor upgrade is a separate value decision. It makes sense for a first visit, a celebration, or anyone who wants the widest possible indoor view. The 86th floor is enough for most people, and the open-air deck may actually be the more memorable setting.
A further money-saving point is that booking online may cost less than buying directly at the building, according to the supplied price comparison. Children under six enter free, which helps families keep the total under control.
How long to allow for the visit

The stated duration ranges from 45 minutes to two hours. Forty-five minutes is possible if you move quickly through the museum and spend only a short time at the observatory.
I would allow closer to two hours if you want to read the exhibits, take photographs in the King Kong area, enjoy the lobby, and wait for a clear position along the outdoor railings. The building does not appear to force you through the observatory, so you can set your own pace.
Add extra time if you choose a busy period or an Express ticket is not included. Security screening is required for everyone, and airport-style checks can affect the start of your visit.
The attraction is wheelchair accessible and fully ADA compliant. Motorized and non-motorized wheelchairs are permitted, as are service dogs. This makes the visit workable for many families and mixed-age groups.
Do not bring luggage or large bags. Glass items, sports equipment, paint, markers, and packages are also prohibited. Leave those items elsewhere before you arrive, since the restriction is part of the security process rather than a minor suggestion.
Best for families, first-time visitors, and special occasions
Families get plenty here: clear views, hands-on displays, film references, a giant King Kong photo spot, and an indoor museum when the weather turns rough. Children under six enter free, and the building’s visual appeal works even for young visitors who are not interested in reading every panel.
First-time visitors to New York will find the building’s central viewpoint useful. You can see the city’s structure from above, then return to street level with a better sense of where the major districts and waterways sit.
The visit also suits repeat visitors. A longtime New Yorker who had never gone up described the observatory as worthwhile even after years of living in the city. The museum and updated displays give returning visitors more to see than they might remember from an older visit.
Special occasions are another strong match. Birthdays, Christmas visits, and evening outings all gain something from the setting. The atmosphere can feel festive during the holiday season, and a clear night gives you a memorable backdrop for photographs.
I would be less enthusiastic if your only goal is the highest possible point in New York. The standard ticket ends at the 86th floor, and the 102nd-floor option costs more. I would also think twice if the forecast calls for heavy fog, since the view is the central reason to go.
What makes this observatory different from other NYC viewpoints

The best reason to choose the Empire State Building is its identity. From newer observation decks, you may get a higher or more modern setting, but here the building itself is part of the attraction.
The museum adds context before you reach the view. The Art Deco lobby gives the visit a sense of place. The open-air 86th-floor deck provides a more direct connection with the city than a fully enclosed glass room.
Some people prefer this viewpoint to Top of the Rock or SUMMIT One Vanderbilt because the building feels more historic and the experience is not only about the photograph. That preference is personal, but it points to a real difference in mood.
You should also expect crowds at certain times. The deck can be busy, and the most popular sunset slots are not likely to feel private. The operation is well organized, though, with staff helping direct the flow and facilities that let you take your time rather than forcing you through.
Should you book the Empire State Building ticket?
Yes, if you want a classic New York visit with strong views and more substance than a simple elevator ride. I like the combination of the 86th-floor open-air deck, the museum, and the building’s Art Deco details. The ticket is especially good for first-time visitors, families, photographers, and anyone marking a special occasion.
Choose general admission if you mainly want the famous view and are watching your budget. Choose the 102nd-floor combination if you want the highest available viewpoint in this experience, and choose Express if saving time matters more than saving money.
For the best chance of an enjoyable visit, pick a clear day, consider opening time for fewer queues, or book sunset if you want changing light and city illumination. Bring warm clothing for the outdoor deck, leave large bags at your accommodation, and allow enough time for the museum. Done that way, the Empire State Building feels less like a box to tick and more like a proper introduction to New York.
FAQ
How much does the Empire State Building ticket cost?
The listed price is $47 per person for the standard option. Prices can vary by ticket type, with additional options for Express entry and access to the 102nd floor.
What does the standard ticket include?
The standard ticket includes the 86th Floor Observation Deck, interactive museum galleries, the two-story architectural model, the Art Deco Lobby, free WiFi, and building access fees and sales tax.
Does the ticket include the 102nd floor?
Only selected ticket options include the 102nd Floor Observatory. Check the option carefully before booking, since the standard ticket may provide access only to the 86th floor.
When is the best time to visit?
The recommended time is between noon and 3 p.m. Early morning can offer shorter queues, while sunset and evening provide changing light and views of New York’s illuminated buildings.
Is the Empire State Building wheelchair accessible?
Yes. The building is fully ADA compliant and wheelchair-accessible. Service dogs and both motorized and non-motorized wheelchairs are permitted.
What items are not allowed inside?
Luggage, large bags, glass objects, sports equipment, paint, markers, and packages are not allowed. All visitors must pass through airport-style security before reaching the Observatory.
Just added in New York City
- NYC: Around Manhattan Official NYC Architecture Cruise★ 4.8 · 402 reviews
- New York Manhattan:JFK EWR LGA Private Hotel Transfer★ 4.8 · 485 reviews
- 4-hour Harlem Gospel Tour in New York City★ 4.0 · 935 reviews
- Artistic, Alternative Greenwich Village Walking Tour★ 5.0 · 971 reviews
- Greenwich Village Walking and Food Tasting Tour★ 5.0 · 1,572 reviews
- Manhattan: Bus Transfer from/to Newark Airport★ 4.2 · 1,382 reviews
- City Cruises New York: Signature Dinner Cruise★ 4.0 · 1,362 reviews
- City Cruises New York: Bateaux Premier Dinner Cruise★ 4.5 · 1,371 reviews
Museums, compared.

9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
Read our review →
All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory
Read our review →Browse the lists this tour appears in






